Virgin Pulse Sync App Not Opening

Posted on 17-08-2021 by admin

The Be Healthy program is powered by Virgin Pulse. In this online and mobile wellness platform, you can redeem Be Healthy rewards and complete a variety of wellness activities to earn rewards. Virgin Pulse is designed to meet you where you are on your well-being journey so you can take care of yourself—body, mind and spirit.

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CAN I PARTICIPATE?

Virgin Pulse apps gives no indications that it even attempts the sync. Online - shows the fitbit is 'connected' but that only means I set it up with my account. Fitbit surge syncs with the Fitbit app. I rebooted the phone.
All Virgin Pulse Activities must be completed in the Virgin Pulse platform, although some activities will require you to sync compatible devices or apps with your Virgin Pulse Account. To get the most out of your Virgin Pulse membership, you can participate in the activities using the Virgin Pulse mobile app.
Montgomery County will pay for the first-issued Virgin Pulse pedometer (also called a Max) for all program participants. If your Max is lost or stolen, you are responsible for purchasing a replacement device from Virgin Pulse at cost or connecting a compatible device/app to the program. When does my Max pedometer arrive?

Phone apps like S Health, Apple’s Health app or Moves can be synced to the Virgin Pulse app allowing you to use a smart phone as a Company Challenge fitness tracker. Some apps/devices require you to open the Virgin Pulse app weekly or open the app from the device’s manufacturer (e.g., Fitbit app) before steps are sent to the challenge.

Employees and their spouses that have active medical coverage through SWHR are eligible to participate in Virgin Pulse.

HOW DO I GET STARTED?

All Virgin Pulse Activities must be completed in the Virgin Pulse platform, although some activities will require you to sync compatible devices or apps with your Virgin Pulse Account.

To get the most out of your Virgin Pulse membership, you can participate in the activities using the Virgin Pulse mobile app.
You can also participate online by going to MySWHRCIN.org and selecting the Benefits tile. Click the Be Healthy Rewards link on the left. The Virgin Pulse site will open in a new window.
Enrolled spouses can participate by logging into join.virginpulse.com/BeHealthy.

Note: If you/your enrolled spouse do not have a Virgin Pulse account, registration must be completed when you first visit the site.

Complete Virgin Pulse Activities

Reach your health goals by choosing what you want to work on (and earn rewards along the way!).

Track sleep 20 days in a month

Sync a compatible device with your Virgin Pulse account. Pick a sleep profile, get customized tips, and see all your sleep data in one place. Track your sleep 20 days in a month to earn Be Healthy rewards.

Track calories 20 days in a month

Got a sweet tooth? Eat whatever’s easy? Pick your nutrition profile and Virgin Pulse will serve up healthy tips and great recipes from Zipongo — just for you. Track your calories 20 days in a month with MyFitnessPal to earn Be Healthy rewards.

Complete a Whil Program

101 courses including Mindfulness, Emotional Intelligence and to help reduce stress, increase resilience and improve your mental well-being. Complete one of these courses to earn Be Healthy rewards.

Track Healthy Habits 20 days in a month

With 300+ habit to choose from, it is easy to find Healthy Habits that match your interests and goals. Start tracking and watch these small daily habits help boost your energy, focus and drive. Track Healthy Habits 20 days in a month to earn Be Healthy rewards.

Complete 20 daily cards in a month

Complete the GOT IT! daily cards on your member dashboard. These cards share simple activities and pro tips on eating healthier, staying active, etc. Click on GOT IT! to complete the card. Complete 20 daily cards in a month to earn Be Healthy rewards.

Track 7,000 steps or 15 active minutes or 15 workout minutes 20 days in a month

Connect a compatible device to track your steps, active minutes, workout minutes, sleep, etc. Track 7,000 steps or 15 active minutes or 15 workout minutes 20 days in a month to earn Be Healthy rewards.

WHAT’S IN IT FOR ME?

Explore new ways to learn and earn Be Healthy rewards through the Virgin Pulse activities listed below. Employees can earn $50 for each activity completed and spouses can earn up to $25 for each activity completed.

If you are enrolled in medical coverage through SWHR, you have a variety of programs and activities to choose from to earn UP TO $300 in Be Healthy rewards in 2021, in addition to the ability to earn up to $520 in wellness credits for 2022. If your spouse is enrolled in coverage, they can choose from programs and activities to earn UP TO $175 in Be Healthy rewards in 2021.

Who do I contact with questions?